AAOA Annual Meeting 2019
Annual Meeting Faculty
Drew Bird, MD
Dr. Drew Bird completed a Pediatrics residency in 2006 and then an Allergy and Immunology fellowship at Baylor College of Medicine in 2008. In 2009 he completed a clinical research fellowship in food allergy under the direction of Dr. Wesley Burks at Duke University. Since 2009 he has been a member of the faculty at UT Southwestern. He is the director of the Food Allergy Center at Children’s Medical Center in Dallas, and Associate Professor of Pediatrics and Internal Medicine in the Division of Allergy and Immunology at UT Southwestern Medical Center. His research interests are in understanding and treating lifethreatening reactions to foods, and he is currently working with colleagues in several ongoing clinical trials using food proteins for immunotherapy.
Amy Boyer, MBA
Amy is a dynamic and innovative problem-solver who is highly regarded by physicians for her engaging leadership style, intimate understanding of practice operations, and deep appreciation for the patient experience. She seeks solutions to the constantly evolving challenges and demands imposed on physicians and administrators by finding opportunities to streamline processes.
Amy’s expertise comes from 15 years of working in physician offices, including private and hospital-based practices and an academic division before becoming a consultant. Her experiences provide a comprehensive understanding of practice operations, physician compensation, health information systems, marketing, financial management, and human resource management in each setting.
Prior to joining KarenZupko & Associates, Amy was the Service Line Administrator/Division Administrator for Plastic Surgery at Indiana University School of Medicine. There she held a dyad leadership role alongside the Chief of Plastic Surgery to manage and lead the clinical, education, and research missions of the division. Prior to that, she was Director of Operations for the pediatric multi-specialty practices at Peyton Manning Children’s Hospital at St. Vincent.
Before her time working in large healthcare systems, Amy managed a private solo surgical practice where she was responsible for all aspects of the administrative office, including clinic and surgery scheduling, check in and check out, prior authorization, coding and charge entry, accounts receivables, human resources, and accounts payable. Amy has led multiple practice management and EHR software implementations, including Nextech, athena, and Cerner. She is well-versed in many others.
Amy earned an M.B.A. and a B.S. in General Studies from Indiana University, also completing the pre-med requirements.
Amy is a fitness enthusiast who competed in National Physique Committee (NPC) competitions. When she’s not in the gym or traveling, she can be found playing with her canine companions, Brady and Pippa.
Cheyenne is an innovative, solutions-oriented senior consultant with KarenZupko & Associates who delivers pragmatic business solutions that boost revenue, streamline workflow, and increase operational efficiency. “You cannot manage what you do not measure” is Cheyenne’s guiding principle, and she leverages this wisdom to make sound, data-based decisions.
With a unique blend of technology know-how, training skills, operations management, and financial expertise, Cheyenne has helped more than one hundred surgical practices improve the bottom line. From scheduling and front desk operations, to patient flow, surgery scheduling, EHR utilization, and effective billing office processes, Cheyenne designs and implements process improvements by leveraging people and technology. Her wizardry with most practice management systems, plus a deep knowledge of best practice workflows, makes her an in-demand advisor to practices seeking to augment their technology training and implementation. Known affectionately as “coach” to many practices, Cheyenne customizes technology training programs and delivers customer service and patient coordinator training to individuals as well as entire practice teams.
A friendly and upbeat instructor, Cheyenne draws upon her field experience to convey relevant and timely information in a way that everyone in the audience can relate to and learn from. She earns rave reviews from course attendees at the KZA ENT Coding and Reimbursement Workshops, and speaks regularly for organizations such as the American Academy of Otolaryngic Allergy, Association of Otolaryngology Administrators, Fuel Medical, Allmeds, and other specialty societies and industry groups.
Prior to joining KarenZupko & Associates, Cheyenne was a Director in a primary care practice where she moved the practice from operating at a loss to operating at a profit in less than one year. While there, she led an implementation team to open a clinic site fully functional on an EHR. Cheyenne also spent seven years in public accounting, providing accounting and consulting services to medical practices.
Cheyenne earned an M.B.A. and B.S. in accounting from Troy State University (now Troy University) in Troy, Alabama. She is an inductee to the Accounting Hall of Honor in recognition of her professional accomplishments. Cheyenne is president of the Fat Disorders Research Society and past president of the Illinois Medical Group Management Association.
Cheyenne is known for her love of Alabama football, spreading awareness for lipedema, and experimenting with Paleo dishes. She enjoys travel, Broadway shows, and culinary excursions.
Anju T. Peters, MD, MSCI
Dr. Peters completed her medical degree at University of Michigan after finishing undergraduate studies at Ohio State University. The rest of her training was completed at Northwestern University Feinberg School of Medicine including a residency in internal medicine and fellowship in allergy-immunology. After fellowship she joined the Division of Allergy & Immunology at Northwestern and currently is a professor of medicine and Associate Chief of Clinical Affairs, Education, and Research and is the Director of Clinical Research. She is a co-editor in chief of the Journal of Rhinology and Allergy and is on the editorial board of the Journal of Precision Respiratory Medicine.
Daniel F. Shay, Esq
Daniel F. Shay is an attorney with Alice G. Gosfield and Associates, P.C. His practice is restricted to health law and health care regulation focusing primarily on physician representation, fraud and abuse compliance, Medicare Part B reimbursement, and HIPAA compliance in the physician context. He also has a keen interest in intellectual property issues, including copyright, trademark, data control, and confidentiality. He has also focused his attention on provider control of commerce in data, electronic health records license agreements, physician advertising, enrollment in Medicare, quality reporting and quality measurement, physician use of non-physician practitioners, and physician use of social media. He speaks publicly and has published on all of these topics. He also regularly speaks to resident physicians on what to expect in their employment contracts. Mr. Shay received his Bachelor of Science degree cum laude in 2000 from Vanderbilt University and his juris doctorate degree from Emory University School of Law in 2003. Mr. Shay is admitted to the Pennsylvania Bar, and is a member of the American Health Lawyers Association.
Teresa Thompson, BS, CPC, CMSCS, CCC
Teresa Thompson, BS, CPC, CMSCS, CCC, is the owner and principal of TM Consulting, a national medical consulting and management firm that specializes in coding, compliance, education and a wide range of consulting services to healthcare professionals specializing in respiratory diseases.
Ms. Thompson conducts workshops and seminars for various clinics, organizations and national organizations. Teresa Thompson offers seminars and consulting services for ENT practices as well as working with the AAAAI throughout the year with various webinars, national conferences, and coding consulting. Ms. Thompson has over three decades working with physicians and their staff to train and resolve practice management.
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